Welcome to Support by Luminary

Thank you for purchasing one of my Code Canyon items!

Support by Luminary is here to help not just yourself, but also others. Unless you are posting sensitive information (server FTP info, log in credentials etc.) I ask that you please make your ticket public for all others to be able to view. This way, repeated questions and answers can form a searchable knowledge base for everyone.

Register a New Account to Get Started

Have a question or are in need of support? Register a New Account and submit a new Support Ticket. I will respond as soon as I can.

Customization Requests

Due to my busy schedule and hectic life, I am not accepting any Freelance projects at this time.

Support Guidelines

I generally do not offer support in the evenings or on the weekends (US Eastern time).
When requesting support, please include as much information as possible.

Support Includes

  • Answering questions about the item’s included features and functionality.
  • Fixes for bugs and reported issues with the item.
  • Providing updates.

Support Does NOT Include

  • Item Customization services.
  • Item set-up or Installation services.
  • Help with your particular web hosting/server environment.