Submit a New Support Ticket

With which Item or Category do you need help?
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Account Registration
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A Valid Email Address you can receive messages from.
Your Envato Username (used to verify purchases).
First and Last Names please.
A Password for your New Account.
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In general, what is this ticket about?
Optional, but very helpful.
Please be as descriptive as possible regarding the details of this ticket. You can use Markdown.
By default, only the support team can view and respond to your tickets. A Public Ticket, however, would allow the entire community to view and reply. Note that the public community cannot view any private information entered (Purchase Code, Related URL etc.).
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Support Guidelines

I generally do not offer support in the evenings or on the weekends (US Eastern time).
When requesting support, please include as much information as possible.

Support Includes

  • Answering questions about the item’s included features and functionality.
  • Fixes for bugs and reported issues with the item.
  • Providing updates.

Support Does NOT Include

  • Item Customization services.
  • Item set-up or Installation services.
  • Help with your particular web hosting/server environment.